Saint Christine will gladly accept your return(s) for a refund within 10 days of your receipt of the item(s). Please note that some items are final sale and cannot be returned.
Please email firstname.lastname@example.org to Initiate your Return.
ALL RETURNS MAY BE SHIPPED TO THE ADDRESS BELOW.
5521 MURRAY AVENUE
MEMPHIS, TN 38119
RETURNS MAY ALSO BE DROPPED OFF AT OUR STORE HQ.
**** DROP OFF RETURNS MUST EMAIL email@example.com ****
Returned items must meet these requirements:
- Returned within ten (10) days of receipt your order.
- Items must be in original packaging. All tags must be attached. The item must be unworn and in an unwashed or undamaged condition with no rips or tears and no signs of being worn. Item must be free of make-up stains and have no scents or odor.
- Shoes must be repacked in their shoe box(es) with all original packaging and placed in a protective shipping box.
- If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
- Non-returnable items include (refunds/store credit not accepted): SALE Items, including promotional/seasonal sale items bought using a promo code applying equivalent or more than a 30% markdown, accessories, jewelry, and undergarments including lingerie, swimwear and bodysuits.
- Customer is responsible for shipping fees to return items to Saint Christine.
- Shipping costs are non-refundable and you will only be credited for the product(s) eligible for return.
- We recommend a shipping method that can be insured and tracked.
- Saint Christine is not responsible for lost or damaged packages.
- Once your item is received, we will inspect and notify you if your item has been approved or denied.
- After the return has been received and inspected, you will receive a gift card to Saint Christine via email if your item has been approved.
- Please return the item in the way you received it with the original packaging.
Return Processing Time
- Once we have received your package, your return will be processed within 3-5 business days.
- You will be notified via email once your return has been processed.
- If you have requested a refund, please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 2-5 business days).